We argue that the majority of problems that computers are used to solve are not fundamentally technical let alone computer problems and the use of a computer to solve that problem obscures the fact that frequently the additional features that a computerised solution brings to a situation are not in fact necessary to that problems solution.

Current business practices are caught in a dilemma between the old industrial model of rigid working hours and timed processes and the flexibilty that modern working practices make possible. Most businesses pursue their current working practices for little reason other than that is what they have always done regardless of the fact that great efficiencies are possible if they were to change those practices.